Effective date: October 26, 2026
Who we are
McDonough Water Heater Co. is a referral service. We answer calls from homeowners with water heater problems and connect them with independent local plumbing professionals. This policy explains what information we handle in doing that.
Calls may be recorded and tracked
Calls to (555) 010-0100 may be recorded and tracked. We use recordings and call records for quality, for routing the call to the right professional and for resolving questions about what was said.
The number you dial may be a call-tracking number. Call tracking lets us see which pages and listings lead to calls, so we can keep the service working well.
What we collect
- Your phone number and the time and length of the call.
- What you tell us about the problem, including your street address and the details of your water heater.
- Any recording of the call.
We do not collect information through forms, because this site has none, and this site does not take payments.
Cookies and third-party content
This site does not set cookies of its own and uses no analytics. If analytics are added later, this policy will be updated first.
Two outside services are used to display pages. Photographs are loaded from Pexels (images.pexels.com), and the hosting provider behind those images may set its own cookies in your browser. Fonts are loaded from Google Fonts. When your browser fetches these files, it sends your IP address and basic device details to those services, under their own policies. Most browsers let you block or delete cookies, and the site works without them.
The company that hosts this site may also keep standard server logs, such as IP addresses and the pages requested, for security and troubleshooting.
How we use and share information
We use the information to answer your call, to connect you with a professional, to improve the service and to keep records of calls. We share the details of your request, such as your address and the problem, with the independent professional who takes the job, because they need it to help you.
We do not sell personal data.
Privacy requests
To ask about the information we hold about you, or to ask for it to be corrected or deleted, call (555) 010-0100 and tell the person who answers that you have a privacy request. We will tell you what we can do and how long it is likely to take.
Changes to this policy
We may update this policy, and the effective date above will change when we do. Please read it again from time to time.